All orders are processed and shipped within 3-7 working days. This allows us to quality check, package and ship your order with care. You will receive a tracking number as soon as your order is dispatched.

Stock in hand will be shipped for next day delivery Collection can also be arranged upon request.

To keep your wig or bundles looking their best, gently wash them with a sulfate-free shampoo and conditioner. Limit heat styling, and always use a heat protectant when applying heat. Store wigs on a mannequin head or in a cool, dry place to maintain their shape and texture.

Returns are only accepted if you receive a faulty or incorrect item. To initiate a return, you must provide clear photos of the issue and email them to us within 7 days of purchase.